Conversational agents in health care : scoping review and conceptual analysis
Background: Conversational agents, also known as chatbots, are computer programs designed to simulate human text or verbal conversations. They are increasingly used in a range of fields, including health care. By enabling better accessibility, personalization, and efficiency, conversational agents h...
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Main Authors: | Car, Lorainne Tudor, Dhinagaran, Dhakshenya Ardhithy, Kyaw, Bhone Myint, Kowatsch, Tobias, Joty, Shafiq, Theng, Yin-Leng, Atun, Rifat |
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Other Authors: | Lee Kong Chian School of Medicine (LKCMedicine) |
Format: | Article |
Language: | English |
Published: |
2021
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/148951 |
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Institution: | Nanyang Technological University |
Language: | English |
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