Exploring the use of conversational agents in healthcare: an overview, conceptual analysis and case study
Conversational agents (CAs) or chatbots are computer programs designed to participate in human-like conversations with their users. The growing interest in these agents is evident in their employment in numerous fields including business, retail, and even healthcare. The need for new initiatives to...
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| Format: | Thesis-Doctor of Philosophy |
| Language: | English |
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Nanyang Technological University
2022
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| Online Access: | https://hdl.handle.net/10356/163179 |
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| Institution: | Nanyang Technological University |
| Language: | English |