The effects of question cues on responses and responders in community question-answering: a goal-framing approach

• Main Author: Wu, Qian
• Other Authors: Goh Hoe Lian, Dion
• Format: Thesis-Doctor of Philosophy
• Language: English
• Published: Nanyang Technological University 2024
• Subjects: Social Sciences; Question cues; Community question-answering; Framing theory; Knowledge co-creation; User-generated content
• Online Access: https://hdl.handle.net/10356/174975
• Institution: Nanyang Technological University

On community question-answering (CQA) sites, individuals can post and respond to user-generated questions that bridge askers with responders. Current studies mostly regard questions as a tool to deliver askers’ goals. However, the extant studies neglect how questions shape responders’ goal interpret...