Developing intelligent chatbots powered by large language models

• Main Author: Ng, Kai Teck
• Other Authors: Lihui Chen
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2024
• Subjects: Computer and Information Science
• Online Access: https://hdl.handle.net/10356/176199
• Institution: Nanyang Technological University

In the rapidly evolving landscape of e-commerce, customer service stands as a pivotal component of consumer satisfaction and business success. This project centers on developing a system to assess the effectiveness of Large Language Models (LLMs) in augmenting the intelligence of chatbots for e-comm...