Knowledge management in a financial institution.

• Main Author: Tan, Justine Tino Hai San.
• Other Authors: Chaudhry, Abdus Sattar
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Library and information science::Knowledge management
• Online Access: http://hdl.handle.net/10356/1772
• Institution: Nanyang Technological University

In the financial services sector, an organisational Knowledge Management (KM) strategy becomes an essential platform for sustaining core business capabilities and harnessing the capacity for innovation. This study intends to find out if the Financial Institution has the systems, tools and processes...