Assessing a client-based information service : a Singapore case study.

Assessing a client-based information service : a Singapore case study.

This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to inves...

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Main Author: Foo, Sharon Li-Yin.
Other Authors: Shaheen Majid
Format: Theses and Dissertations
Published: 2008
Subjects:
DRNTU::Library and information science::Libraries::Information services and centres
Online Access:http://hdl.handle.net/10356/1947
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-1947
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spelling sg-ntu-dr.10356-19472019-12-10T14:41:30Z Assessing a client-based information service : a Singapore case study. Foo, Sharon Li-Yin. Shaheen Majid Wee Kim Wee School of Communication and Information DRNTU::Library and information science::Libraries::Information services and centres This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to investigate any gaps in the current service where improvements can be made. Master of Science (Information Studies) 2008-09-10T08:37:36Z 2008-09-10T08:37:36Z 2007 2007 Thesis http://hdl.handle.net/10356/1947 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
country Singapore
collection DR-NTU
topic DRNTU::Library and information science::Libraries::Information services and centres
spellingShingle DRNTU::Library and information science::Libraries::Information services and centres
Foo, Sharon Li-Yin.
Assessing a client-based information service : a Singapore case study.
description This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to investigate any gaps in the current service where improvements can be made.
author2 Shaheen Majid
author_facet Shaheen Majid
Foo, Sharon Li-Yin.
format Theses and Dissertations
author Foo, Sharon Li-Yin.
author_sort Foo, Sharon Li-Yin.
title Assessing a client-based information service : a Singapore case study.
title_short Assessing a client-based information service : a Singapore case study.
title_full Assessing a client-based information service : a Singapore case study.
title_fullStr Assessing a client-based information service : a Singapore case study.
title_full_unstemmed Assessing a client-based information service : a Singapore case study.
title_sort assessing a client-based information service : a singapore case study.
publishDate 2008
url http://hdl.handle.net/10356/1947
_version_ 1681043207401504768

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