ISO9000 : patterns of perceived benefits by ISO9000 certified companies in Singapore.

ISO9000 standards and the registration process have become buzz words since the early 1990s both worldwide as well as in Singapore In some quarters ISO9000 certification is deemed as a quality license for doing business worldwide, while others look on it as another attempt to standardise a critical...

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Bibliographic Details
Main Authors: Philip, Bernard Saram., Gouw, Lionel Kian Hui.
Other Authors: Heng, Michael Swee Hai
Format: Theses and Dissertations
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/20042
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Institution: Nanyang Technological University
Language: English
Description
Summary:ISO9000 standards and the registration process have become buzz words since the early 1990s both worldwide as well as in Singapore In some quarters ISO9000 certification is deemed as a quality license for doing business worldwide, while others look on it as another attempt to standardise a critical element in a quality system which has somehow or other started to lose it original intent.