ISO9000 : patterns of perceived benefits by ISO9000 certified companies in Singapore.

• Main Authors: Philip, Bernard Saram., Gouw, Lionel Kian Hui.
• Other Authors: Heng, Michael Swee Hai
• Format: Theses and Dissertations
• Language: English
• Published: 2009
• Subjects: DRNTU::Business::Management
• Online Access: http://hdl.handle.net/10356/20042
• Institution: Nanyang Technological University

ISO9000 standards and the registration process have become buzz words since the early 1990s both worldwide as well as in Singapore In some quarters ISO9000 certification is deemed as a quality license for doing business worldwide, while others look on it as another attempt to standardise a critical...