Knowledge management in the public sector: case study of civil service college in Singapore.
This thesis proposes the establishment of a good communication strategy at the onset of the implementation process, which would help to counter any cultural negativity against change and be used as a tool to solicit maximum buy-in and support from the senior management an staff alike. The main focus...
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| Format: | Theses and Dissertations |
| Published: |
2008
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| Online Access: | http://hdl.handle.net/10356/2075 |
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| Institution: | Nanyang Technological University |
| Summary: | This thesis proposes the establishment of a good communication strategy at the onset of the implementation process, which would help to counter any cultural negativity against change and be used as a tool to solicit maximum buy-in and support from the senior management an staff alike. The main focus of this thesis is to explore the potential of employing an effective communication strategy. |
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