Outsourcing of library services in Singapore : lessons learnt.

Outsourcing of library services in Singapore : lessons learnt.

This study was conducted to analyse the extent of service outsourcing in selected Singapore libraries, to examine the factors or circumstances that led to the decision on whether to outsource, as well as to identify common issues the libraries faced. Also included are learning points from outsourcin...

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Bibliographic Details
Main Author: Hartono, Yulia.
Other Authors: Chaudhry, Abdus Sattar
Format: Theses and Dissertations
Published: 2008
Subjects:
DRNTU::Library and information science::Libraries::Administration and management
Online Access:http://hdl.handle.net/10356/2087
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-2087
record_format dspace
spelling sg-ntu-dr.10356-20872019-12-10T14:21:40Z Outsourcing of library services in Singapore : lessons learnt. Hartono, Yulia. Chaudhry, Abdus Sattar Wee Kim Wee School of Communication and Information DRNTU::Library and information science::Libraries::Administration and management This study was conducted to analyse the extent of service outsourcing in selected Singapore libraries, to examine the factors or circumstances that led to the decision on whether to outsource, as well as to identify common issues the libraries faced. Also included are learning points from outsourcing experience of other industries such as IT, manufacturing and retail. Master of Science (Information Studies) 2008-09-10T08:39:09Z 2008-09-10T08:39:09Z 2005 2005 Thesis http://hdl.handle.net/10356/2087 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
country Singapore
collection DR-NTU
topic DRNTU::Library and information science::Libraries::Administration and management
spellingShingle DRNTU::Library and information science::Libraries::Administration and management
Hartono, Yulia.
Outsourcing of library services in Singapore : lessons learnt.
description This study was conducted to analyse the extent of service outsourcing in selected Singapore libraries, to examine the factors or circumstances that led to the decision on whether to outsource, as well as to identify common issues the libraries faced. Also included are learning points from outsourcing experience of other industries such as IT, manufacturing and retail.
author2 Chaudhry, Abdus Sattar
author_facet Chaudhry, Abdus Sattar
Hartono, Yulia.
format Theses and Dissertations
author Hartono, Yulia.
author_sort Hartono, Yulia.
title Outsourcing of library services in Singapore : lessons learnt.
title_short Outsourcing of library services in Singapore : lessons learnt.
title_full Outsourcing of library services in Singapore : lessons learnt.
title_fullStr Outsourcing of library services in Singapore : lessons learnt.
title_full_unstemmed Outsourcing of library services in Singapore : lessons learnt.
title_sort outsourcing of library services in singapore : lessons learnt.
publishDate 2008
url http://hdl.handle.net/10356/2087
_version_ 1681034352939499520

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