Performance measure of Singapore TRACOM library.
This study examined the level of user satisfaction and expectations of library service quality at a special library in Training Command (TRACOM) which was formerly known as the Policy Academy.
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| Format: | Theses and Dissertations |
| Published: |
2008
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| Online Access: | http://hdl.handle.net/10356/1654 |
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| Institution: | Nanyang Technological University |