Performance measure of Singapore TRACOM library.

This study examined the level of user satisfaction and expectations of library service quality at a special library in Training Command (TRACOM) which was formerly known as the Policy Academy.

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書目詳細資料
主要作者: Ong, Boon Khee.
其他作者: Higgins, Susan Ellen
格式: Theses and Dissertations
出版: 2008
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在線閱讀:http://hdl.handle.net/10356/1654
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機構: Nanyang Technological University