Performance measure of Singapore TRACOM library.

This study examined the level of user satisfaction and expectations of library service quality at a special library in Training Command (TRACOM) which was formerly known as the Policy Academy.

Saved in:

Bibliographic Details
Main Author:	Ong, Boon Khee.
Other Authors:	Higgins, Susan Ellen
Format:	Theses and Dissertations
Published:	2008
Subjects:	DRNTU::Library and information science::Libraries::Special libraries DRNTU::Library and information science::Libraries::Administration and management
Online Access:	http://hdl.handle.net/10356/1654
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-1654
record_format	dspace
spelling	sg-ntu-dr.10356-16542019-12-10T14:36:49Z Performance measure of Singapore TRACOM library. Ong, Boon Khee. Higgins, Susan Ellen Wee Kim Wee School of Communication and Information DRNTU::Library and information science::Libraries::Special libraries DRNTU::Library and information science::Libraries::Administration and management This study examined the level of user satisfaction and expectations of library service quality at a special library in Training Command (TRACOM) which was formerly known as the Policy Academy. Master of Science (Information Studies) 2008-09-10T08:35:04Z 2008-09-10T08:35:04Z 1999 1999 Thesis http://hdl.handle.net/10356/1654 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
country	Singapore
collection	DR-NTU
topic	DRNTU::Library and information science::Libraries::Special libraries DRNTU::Library and information science::Libraries::Administration and management
spellingShingle	DRNTU::Library and information science::Libraries::Special libraries DRNTU::Library and information science::Libraries::Administration and management Ong, Boon Khee. Performance measure of Singapore TRACOM library.
description	This study examined the level of user satisfaction and expectations of library service quality at a special library in Training Command (TRACOM) which was formerly known as the Policy Academy.
author2	Higgins, Susan Ellen
author_facet	Higgins, Susan Ellen Ong, Boon Khee.
format	Theses and Dissertations
author	Ong, Boon Khee.
author_sort	Ong, Boon Khee.
title	Performance measure of Singapore TRACOM library.
title_short	Performance measure of Singapore TRACOM library.
title_full	Performance measure of Singapore TRACOM library.
title_fullStr	Performance measure of Singapore TRACOM library.
title_full_unstemmed	Performance measure of Singapore TRACOM library.
title_sort	performance measure of singapore tracom library.
publishDate	2008
url	http://hdl.handle.net/10356/1654
_version_	1681045133586333696

Performance measure of Singapore TRACOM library.

Similar Items