Performance measure of Singapore TRACOM library.

• Main Author: Ong, Boon Khee.
• Other Authors: Higgins, Susan Ellen
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Library and information science::Libraries::Special libraries; DRNTU::Library and information science::Libraries::Administration and management
• Online Access: http://hdl.handle.net/10356/1654
• Institution: Nanyang Technological University

This study examined the level of user satisfaction and expectations of library service quality at a special library in Training Command (TRACOM) which was formerly known as the Policy Academy.