Enterprise resource planning implementation : case study of a Singapore defense organization.
However the implementation of such ERP systems in this particular case study have created users satisfaction and acceptance problems. The purpose of this dissertation is to study the key factors or reasons that have a direct or indirect influence on users’ satisfaction in using such Enterprise Syste...
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Format: | Theses and Dissertations |
Published: |
2008
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Online Access: | http://hdl.handle.net/10356/2098 |
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Institution: | Nanyang Technological University |
Summary: | However the implementation of such ERP systems in this particular case study have created users satisfaction and acceptance problems. The purpose of this dissertation is to study the key factors or reasons that have a direct or indirect influence on users’ satisfaction in using such Enterprise Systems. |
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