Enterprise resource planning implementation : case study of a Singapore defense organization.

However the implementation of such ERP systems in this particular case study have created users satisfaction and acceptance problems. The purpose of this dissertation is to study the key factors or reasons that have a direct or indirect influence on users’ satisfaction in using such Enterprise Syste...

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Bibliographic Details
Main Author: Choo, Chong Hian.
Other Authors: Theng, Yin Leng
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/2098
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Institution: Nanyang Technological University
Description
Summary:However the implementation of such ERP systems in this particular case study have created users satisfaction and acceptance problems. The purpose of this dissertation is to study the key factors or reasons that have a direct or indirect influence on users’ satisfaction in using such Enterprise Systems.