Enterprise resource planning implementation : case study of a Singapore defense organization.

• Main Author: Choo, Chong Hian.
• Other Authors: Theng, Yin Leng
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Library and information science::Libraries::Technologies
• Online Access: http://hdl.handle.net/10356/2098
• Institution: Nanyang Technological University

However the implementation of such ERP systems in this particular case study have created users satisfaction and acceptance problems. The purpose of this dissertation is to study the key factors or reasons that have a direct or indirect influence on users’ satisfaction in using such Enterprise Syste...