Operational efficiency and productivity in container terminals (I) : PSA background and competitiveness

The purpose of this report is to study the strengths of PSA Singapore container terminals and the potential for further efficiency improvements, as well as to investigate the feasibility of improving the different aspects of operations in order to improve customer satisfaction. There is an increasin...

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Bibliographic Details
Main Author: Goh, Wen Cai.
Other Authors: Teo Chee Chong
Format: Final Year Project
Language:English
Published: 2010
Subjects:
Online Access:http://hdl.handle.net/10356/40006
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Institution: Nanyang Technological University
Language: English