Providing personalised news alerting services to end users

This thesis looked at the preparation and implications of providing personalised news alerting services to the end users in an industrial property development organisation. Twenty-eight business planning officers and fifty-five heads of department were identified as the potential users of the servi...

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Bibliographic Details
Main Author: Pek, Sara Leng Leng.
Other Authors: School of Applied Science
Format: Theses and Dissertations
Language:English
Published: 2011
Subjects:
Online Access:http://hdl.handle.net/10356/42681
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Institution: Nanyang Technological University
Language: English
Description
Summary:This thesis looked at the preparation and implications of providing personalised news alerting services to the end users in an industrial property development organisation. Twenty-eight business planning officers and fifty-five heads of department were identified as the potential users of the services. Three areas of focus set the direction of the literature review: the business environment, environmental scanning and information filtering systems. The aim of this study is to: > Understand the information needs of the potential users > Gauge the demand of personalised news alerting services > Review major types and key attributes of news alerting services > Identify the problems and challenges of providing these services