Providing personalised news alerting services to end users

• Main Author: Pek, Sara Leng Leng.
• Other Authors: School of Applied Science
• Format: Theses and Dissertations
• Language: English
• Published: 2011
• Subjects: DRNTU::Library and information science::Libraries::Information services and centres
• Online Access: http://hdl.handle.net/10356/42681
• Institution: Nanyang Technological University

This thesis looked at the preparation and implications of providing personalised news alerting services to the end users in an industrial property development organisation. Twenty-eight business planning officers and fifty-five heads of department were identified as the potential users of the services. Three areas of focus set the direction of the literature review: the business environment, environmental scanning and information filtering systems. The aim of this study is to: > Understand the information needs of the potential users > Gauge the demand of personalised news alerting services > Review major types and key attributes of news alerting services > Identify the problems and challenges of providing these services