Outsourcing services in the electronic environment : review of relevant web sites to study book vendor capabilities

• Main Author: Nazimah Syed Mohamed
• Other Authors: Abdus Sattar Chaudhry
• Format: Theses and Dissertations
• Language: English
• Published: 2011
• Subjects: DRNTU::Library and information science::Libraries::Personnel
• Online Access: http://hdl.handle.net/10356/42694
• Institution: Nanyang Technological University

Outsourcing of library services has gained popularity in recent years as it is seen as a tool to help libraries in their re-engineering efforts to carry out their activities more productively and more efficiently in the face of budget and manpower constraints. Given the demand, book vendors have begun to provide more direct support to libraries in their procurement efforts through a variety of services. With advancements in technology, the scope of outsourcing services is growing rapidly, presenting unprecedented opportunities for library-vendor partnerships. To benefit from the immense outsourcing opportunities available, it is imperative for libraries to know their options and have product as well as market knowledge on the kind of vendor support available. This study is expected to help meet this need.