Appointment scheduling management in a healthcare system

In the attempt to stay competitive, the healthcare service providers in Singapore are striving to improve the quality of service so as to earn the customers’ trust. One of the commonly know problem as observed by most healthcare service providers is the long waiting time that the patients have to un...

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Bibliographic Details
Main Author: Lee, Sarah Yu Zhen.
Other Authors: School of Mechanical and Aerospace Engineering
Format: Final Year Project
Language:English
Published: 2011
Subjects:
Online Access:http://hdl.handle.net/10356/45250
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Institution: Nanyang Technological University
Language: English

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