Appointment scheduling management in a healthcare system

• المؤلف الرئيسي: Lee, Sarah Yu Zhen.
• مؤلفون آخرون: School of Mechanical and Aerospace Engineering
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2011
• الموضوعات: DRNTU::Engineering::Industrial engineering::Operations research
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/45250

In the attempt to stay competitive, the healthcare service providers in Singapore are striving to improve the quality of service so as to earn the customers’ trust. One of the commonly know problem as observed by most healthcare service providers is the long waiting time that the patients have to un...