A study of translating customer statements to need statements in new product development

• Main Author: Lau, Jeremy Wee Kiang.
• Other Authors: Leong Kah Fai
• Format: Final Year Project
• Language: English
• Published: 2011
• Subjects: DRNTU::Engineering::Mechanical engineering::Assistive technology; DRNTU::Engineering::Industrial engineering::Human factors engineering
• Online Access: http://hdl.handle.net/10356/46023
• Institution: Nanyang Technological University

Automated translation of need statements would be very instrumental in the efficient and accurate extraction of customer needs. With the focus for product development shifting to customer active paradigm (CAP) rather than the manufacturing active paradigm, this would in turn allow for more accurate...