A study on balanced scorecard for private educational institutions in Singapore.

• Main Authors: Chan, Kim Min., Chan, Eleanor Ke Jing., Tay, Wen Si.
• Other Authors: Goh Chye Tee
• Format: Final Year Project
• Language: English
• Published: 2011
• Subjects: DRNTU::Business::Management
• Online Access: http://hdl.handle.net/10356/46348
• Institution: Nanyang Technological University

This study aims to design a Balanced Scorecard (BSC) for Private Educational Institutions in Singapore. The BSC can be used as a generic framework for performance assessment and strategic management for these organizations. The paper also provides a fresh perspective of incorporating business sustainability in the designed BSC. Design/methodology/approach: The methodology of this study includes literature review and empirical studies comprising of industry interviews and questionnaire surveys. Findings: The findings of this study include a BSC with detailed key performance indicators (KPIs) customized for Private Educational Institutions. Originality/value: This paper presents a BSC with its framework and detailed KPIs customized for use by Private Educational Institutions in Singapore.