Study of attraction, retention and engagement of nurses in the Singapore healthcare industry.

• Main Authors: Tang, Jason Heem Wei., Wong, Lay San., Wong, Danne Hongjun.
• Other Authors: Hesan Ahmed Quazi
• Format: Final Year Project
• Language: English
• Published: 2012
• Subjects: DRNTU::Business::Management::Personnel management
• Online Access: http://hdl.handle.net/10356/48108
• Institution: Nanyang Technological University

This study aims to investigate components of Total Rewards that affect the employee attraction, retention and engagement of nurses in Singapore. Singapore is facing a shortage of healthcare workers and as such understanding which components have a direct and significant impact on attraction, retention and engagement is crucial to improving this shortage. In this study, we tested components like base pay levels, worklife balance policies, employer branding, empowerment, job characteristics, preceptorship culture, rewards and recognition to examine their impact on attraction, retention and engagement of nurses in Singapore. Usable data came from over 100 respondents from 3 local hospitals. Results indicated that work-life balance policies and level of employer branding do have significant impact on attraction whereas base pay level does not have such impact. Out of our 12 formulated hypotheses, 9 were statistically supported and the implications of these results were discussed. Recommendations were made on how hospitals can utilize the components of Total Rewards that have a significant impact on attraction, retention and engagement to develop HR policies that can improve attraction, retention and engagement. The paper concludes by noting the limitations faced and explores options for future research.