Research of after-sale service system based on supply chain contract

With the advancement of economic globalization, not only the product determines success in enterprise competition, but also by its quality of the after-sale service. After-sale service is a series of activities including introduction, delivery, maintenance, repair and technical training (support) gi...

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Bibliographic Details
Main Author: Fan, Mu Wei
Other Authors: Rajesh Piplani
Format: Theses and Dissertations
Language:English
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/10356/53739
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Institution: Nanyang Technological University
Language: English