Achieving total quality management through ISO 9000 certification
The purpose of this report is to unveil the linkage between ISO quality system and Total Quality Management (TQM) in Singapore context. This study examines the extent to which the ISO-certified companies are moving towards attaining TQM.
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/55451 |
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| Institution: | Nanyang Technological University |
| Language: | English |
| Summary: | The purpose of this report is to unveil the linkage between ISO quality system and Total Quality Management (TQM) in Singapore context. This study examines the extent to which the ISO-certified companies are moving towards attaining TQM. |
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