The role and influence of service quality on the business of provision stores.

111 p.

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Bibliographic Details
Main Author:	Lui Woon Kuan, Sim Hui Ling, Yeo Siew Bee
Other Authors:	Venkatapparao Mummalaneni
Format:	Final Year Project
Published:	2014
Subjects:	DRNTU::Business::Marketing::Customer services
Online Access:	http://hdl.handle.net/10356/57847
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Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-57847
record_format	dspace
spelling	sg-ntu-dr.10356-578472023-05-19T05:44:56Z The role and influence of service quality on the business of provision stores. Lui Woon Kuan, Sim Hui Ling, Yeo Siew Bee Venkatapparao Mummalaneni Nanyang Business School DRNTU::Business::Marketing::Customer services 111 p. The grocery retailing industry in Singapore has taken a tumultuous path. Over the years, not only have we seen the entry and exit of many retailers, several new grocery retail concepts have also emerged. BUSINESS 2014-04-07T11:03:32Z 2014-04-07T11:03:32Z 1997 1997 Final Year Project (FYP) http://hdl.handle.net/10356/57847 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Marketing::Customer services
spellingShingle	DRNTU::Business::Marketing::Customer services Lui Woon Kuan, Sim Hui Ling, Yeo Siew Bee The role and influence of service quality on the business of provision stores.
description	111 p.
author2	Venkatapparao Mummalaneni
author_facet	Venkatapparao Mummalaneni Lui Woon Kuan, Sim Hui Ling, Yeo Siew Bee
format	Final Year Project
author	Lui Woon Kuan, Sim Hui Ling, Yeo Siew Bee
author_sort	Lui Woon Kuan, Sim Hui Ling, Yeo Siew Bee
title	The role and influence of service quality on the business of provision stores.
title_short	The role and influence of service quality on the business of provision stores.
title_full	The role and influence of service quality on the business of provision stores.
title_fullStr	The role and influence of service quality on the business of provision stores.
title_full_unstemmed	The role and influence of service quality on the business of provision stores.
title_sort	role and influence of service quality on the business of provision stores.
publishDate	2014
url	http://hdl.handle.net/10356/57847
_version_	1770567188787232768

The role and influence of service quality on the business of provision stores.

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