The role and influence of service quality on the business of provision stores.

• Main Author: Lui Woon Kuan, Sim Hui Ling, Yeo Siew Bee
• Other Authors: Venkatapparao Mummalaneni
• Format: Final Year Project
• Published: 2014
• Subjects: DRNTU::Business::Marketing::Customer services
• Online Access: http://hdl.handle.net/10356/57847
• Institution: Nanyang Technological University

111 p.