Customer behaviour model in e-commerce

The Customer Behaviour Model proposed in this report evaluates commercial websites based on customers' actions or behaviour. Often, sustainability of an E-venture depends on the ability of the business to retain customers for recurring purchases. The business can also use the model to identify...

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Main Author: Singh, Kamaljit.
Other Authors: Lew, Sin Chye
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/5852
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Institution: Nanyang Technological University
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spelling sg-ntu-dr.10356-58522023-03-11T17:14:51Z Customer behaviour model in e-commerce Singh, Kamaljit. Lew, Sin Chye School of Mechanical and Aerospace Engineering Lee, Yong Tsui DRNTU::Engineering::Systems engineering The Customer Behaviour Model proposed in this report evaluates commercial websites based on customers' actions or behaviour. Often, sustainability of an E-venture depends on the ability of the business to retain customers for recurring purchases. The business can also use the model to identify potential problems and make critical adjustments before they show up in the sales figures. Master of Science (Computer Integrated Manufacturing) 2008-09-17T11:00:42Z 2008-09-17T11:00:42Z 2006 2006 Thesis http://hdl.handle.net/10356/5852 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Engineering::Systems engineering
spellingShingle DRNTU::Engineering::Systems engineering
Singh, Kamaljit.
Customer behaviour model in e-commerce
description The Customer Behaviour Model proposed in this report evaluates commercial websites based on customers' actions or behaviour. Often, sustainability of an E-venture depends on the ability of the business to retain customers for recurring purchases. The business can also use the model to identify potential problems and make critical adjustments before they show up in the sales figures.
author2 Lew, Sin Chye
author_facet Lew, Sin Chye
Singh, Kamaljit.
format Theses and Dissertations
author Singh, Kamaljit.
author_sort Singh, Kamaljit.
title Customer behaviour model in e-commerce
title_short Customer behaviour model in e-commerce
title_full Customer behaviour model in e-commerce
title_fullStr Customer behaviour model in e-commerce
title_full_unstemmed Customer behaviour model in e-commerce
title_sort customer behaviour model in e-commerce
publishDate 2008
url http://hdl.handle.net/10356/5852
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