A study of total quality management (TQM) in Singapore

• Main Authors: Chong, Mean Phil, Tan, Hock Seng, Wong, Wei Kei
• Other Authors: Nanyang Business School
• Format: Final Year Project
• Language: English
• Published: 2014
• Subjects: DRNTU::Business::Accounting
• Online Access: http://hdl.handle.net/10356/59328
• Institution: Nanyang Technological University

In today's competitive business environment, quality is becoming an increasingly important issue. Many companies have implemented Total Quality Management (TQM) as a measure to improve their product quality and overall performance. Quality is one of the most powerful business tools for achievin...