A study of total quality management (TQM) in Singapore
In today's competitive business environment, quality is becoming an increasingly important issue. Many companies have implemented Total Quality Management (TQM) as a measure to improve their product quality and overall performance. Quality is one of the most powerful business tools for achievin...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/59328 |
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| Institution: | Nanyang Technological University |
| Language: | English |
| Summary: | In today's competitive business environment, quality is becoming an increasingly important issue. Many companies have implemented Total Quality Management (TQM) as a measure to improve their product quality and overall performance. Quality is one of the most powerful business tools for achieving consumer satisfaction and cost reduction . |
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