A critique of ISO 9000

The SISIR-ISO 9000 certification schemes were launched in January 1992. To date, 490 certificates have been issued and the schemes' popularity is still growing. Much of current research has concentrated on the benefits of ISO 9000 certification; little attention has been given to examining the...

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Bibliographic Details
Main Authors: Lai, Yin Ling, Wee, Ming Yu, Lee, Christopher Yoon Cheong
Other Authors: Nanyang Business School
Format: Final Year Project
Language:English
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10356/59697
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Institution: Nanyang Technological University
Language: English
Description
Summary:The SISIR-ISO 9000 certification schemes were launched in January 1992. To date, 490 certificates have been issued and the schemes' popularity is still growing. Much of current research has concentrated on the benefits of ISO 9000 certification; little attention has been given to examining the criticisms of these quality assurance standards.