The Inland Revenue Authority of Singapore : recent service innovations and their effects on taxpayers

• المؤلفون الرئيسيون: Lim, Roderick Yong Guan, Lee, Hwee Hoon, Kuoh, Chun Nee
• مؤلفون آخرون: Nanyang Business School
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2014
• الموضوعات: DRNTU::Business
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/59699

Intense market competition and the increasing expectations of the public have encouraged many government bodies to become statutory boards, or even private corporations. This conversion enabled them to adopt corporate philosophies and become more service-oriented in their operations.