“Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train

It is inevitable for conflicts in any social setting, especially one that boasts of high levels of social interaction to be completely eradicated. The MRT train in Singapore is a typical example where people from different backgrounds come together in a confined and often overcrowded space. Existing...

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Bibliographic Details
Main Author: Wang, Clara Shi Hui
Other Authors: Jesse Hession Grayman
Format: Final Year Project
Language:English
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10356/62439
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Institution: Nanyang Technological University
Language: English