“Confronting incivilities” : a study on the strategies employed in the negotiation of civility on the MRT train

• Main Author: Wang, Clara Shi Hui
• Other Authors: Jesse Hession Grayman
• Format: Final Year Project
• Language: English
• Published: 2015
• Subjects: DRNTU::Social sciences::Sociology
• Online Access: http://hdl.handle.net/10356/62439
• Institution: Nanyang Technological University

It is inevitable for conflicts in any social setting, especially one that boasts of high levels of social interaction to be completely eradicated. The MRT train in Singapore is a typical example where people from different backgrounds come together in a confined and often overcrowded space. Existing...