A case study on the effect of training towards the level of customer service in to fashion retailing chain stores
"The customer is always right" - a premise or philosophy which guides many service organisations. Many organisations believe in this phrase as customers are the life-line to the success of any business. The point of contact between the customers and frontline employees, often known as...
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| Main Authors: | , , |
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| 其他作者: | |
| 格式: | Final Year Project |
| 語言: | English |
| 出版: |
2015
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| 主題: | |
| 在線閱讀: | http://hdl.handle.net/10356/63958 |
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