Innovation of service design based on TRIZ : a case study
It is increasing hard to thrive in today’s business world. Good service design is the key to carrying out competitiveness so as to compete with the other competitors. Not only a good service could increase revenue, it can also significantly reduce time costs and increase customer satisfaction. This...
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| Format: | Final Year Project |
| Language: | English |
| Published: |
2017
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| Online Access: | http://hdl.handle.net/10356/71946 |
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| Institution: | Nanyang Technological University |
| Language: | English |