A behavioural study on consumer adoption of self-collection service for e-commerce freight delivery (continuous adoption)

• Main Author: Ong, Jolynn Pei Qing
• Other Authors: Teo Chee Chong
• Format: Final Year Project
• Language: English
• Published: 2018
• Subjects: DRNTU::Engineering::Maritime studies::Maritime management and business
• Online Access: http://hdl.handle.net/10356/75700
• Institution: Nanyang Technological University

This report covers continuous adoption, which is part of the group project as mentioned above. Adoption of APLs refer to the use of APLs by consumers. It is important to study continuous adoption to understand how to encourage usersto continue using APL. The objective of this report is to find out w...