会话分析研究 ：第三方在多方会话分歧中的角色 = Conversation analysis : third-party’s role during disagreement in a multi-party conversation

• Main Author: 杨莉莉 Yeung, Li Li
• Other Authors: Lim Ni Eng
• Format: Final Year Project
• Language: Chinese
• Published: 2018
• Subjects: DRNTU::Humanities::Language::Chinese
• Online Access: http://hdl.handle.net/10356/76053
• Institution: Nanyang Technological University

每个人都拥有自己的主见，也难免会与其他人有不同意见和看法的时候。分歧通常是在有两个不同观点的时候产生的。然而，当分歧发生在一个多方会话中，未表明的第三方将会处于一个有趣的位置。因此，第三方的立场将会影响到整个会话的发展。本文将通过会话分析探讨第三方在多方会话分歧中所扮演的角色。一方面探讨争议双方取得第三方表明立场的过程，另一方面分析第三方在分歧中回应和表明自己立场的方式。 从分析结果发现，第三方在多方会话的分歧发生时多是被动的。他们不会先主动表明立场，而是在被争议者征求合作后方才有所回应。尽管如此，第三方的回应方式也是会考虑到与自己立场相反的那一方，并且作出较为缓和的话语。在表明立场后，第三方也会从事修补关系的行为。由此可见，第三方在分歧里扮演着重要的角色。 Everyone is entitled to their own opinions, and will inevitably disagree with others in certain situations. Disagreement usually arise when there are two different views. Therefore, when disagreements occur in a multi-party conversation, the third-party that has yet to express his/her view will be put in an interesting position. Moreoever, the third-party's position will affect the development of the ongoing conversation. This paper discusses the role of third-party in a multi-party participation framework during a disagreement episode through conversational analysis. It will also examine how do the dispute parties obtain the position expressed by the third-party, and how the third-party responds and expresses its position in the disagreement. The results show that third-party is mostly passive in the event of a multi-party disagreement. He/She does not take the initiative to take a stand, but only responds when the dispute party solicits for collaboration. However, it is observable that third-party responds by orienting to the dispute party of an opposition view, and thus responding more moderate remarks to avoid being too harsh when expressing his/her view. After taking a stand, third-party will also engage in the behavior of repairing the relationship. Therfore, it is noticeable that third-party plays an important role in a disagreement episode.