Automated customer service powered by artificial intelligence

• Main Author: Leon, Shi Min
• Other Authors: Cheong Siew Ann
• Format: Final Year Project
• Language: English
• Published: 2019
• Subjects: DRNTU::Engineering::Computer science and engineering::Computing methodologies::Artificial intelligence
• Online Access: http://hdl.handle.net/10356/77094
• Institution: Nanyang Technological University

Customer service is an important aspect of a business, regardless of industry and sizeof a corporation. An important area of improvement for a human operated customerservice is providing a professional, timely and reliable customer service. In this the-sis, we investigate the possibilities of hav...