Automated customer service powered by artificial intelligence

Customer service is an important aspect of a business, regardless of industry and sizeof a corporation. An important area of improvement for a human operated customerservice is providing a professional, timely and reliable customer service. In this the-sis, we investigate the possibilities of hav...

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Bibliographic Details
Main Author: Leon, Shi Min
Other Authors: Cheong Siew Ann
Format: Final Year Project
Language:English
Published: 2019
Subjects:
Online Access:http://hdl.handle.net/10356/77094
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Institution: Nanyang Technological University
Language: English

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