Impact of ISO 9000 certification on quality management practices of companies in Singapore : a comparative study.

• Main Authors: Chang, Wing Hong., Chan, Tuck Meng.
• Other Authors: Hesan Ahmed Quazi
• Format: Theses and Dissertations
• Language: English
• Published: 2008
• Subjects: DRNTU::Business::Management::Quality control
• Online Access: http://hdl.handle.net/10356/7822
• Institution: Nanyang Technological University

The primary objective of this study is to examine the relationship between ISO 9000 and quality management practices and quality results of companies in Singapore. This research replicates the original research done by Subba Rao et al. in the United States, Mexico, China and India by conducting a co...