Managing flexibility in outsourcing

• Main Author: Tan, Chengxun
• Other Authors: Sia Siew Kien
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Business::Management::Division of labor and specialization
• Online Access: https://hdl.handle.net/10356/7912
• Institution: Nanyang Technological University

This paper seeks to clarify the multi-dimensional notion of flexibility in outsourcing, examining its four dimensions as robustness, modifiability, new capability and ease of exit. Adapting from Evans (1991), this paper proposed a portfolio framework of pre-emptive, protective, exploitive, and corre...