Differential responses of loyal versus habitual consumers towards mobile site personalization on privacy management
We examine how two different underlying mechanisms of behavioral loyalty to a brand—attitudinal loyalty and habit—impact smartphone users’ privacy management when they browse personalized vs. non-personalized mobile websites. The online experimental study conducted with Amazon Mechanical Turk worker...
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Main Authors: | Kang, Hyunjin, Shin, Wonsun, Tam, Leona |
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Other Authors: | Wee Kim Wee School of Communication and Information |
Format: | Article |
Language: | English |
Published: |
2016
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/80369 http://hdl.handle.net/10220/40474 |
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Institution: | Nanyang Technological University |
Language: | English |
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