A Comparison of Quality, Speed, Scope and Usability between English and Chinese CQAs

• Main Authors: Chua, Alton Yeow Kuan, Banerjee, Snehasish
• Other Authors: Wee Kim Wee School of Communication and Information
• Format: Article
• Language: English
• Published: 2016
• Subjects: community question answering; quality
• Online Access: https://hdl.handle.net/10356/82179; http://hdl.handle.net/10220/41166; http://www.iaeng.org/IJCS/issues_v40/issue_2/index.html
• Institution: Nanyang Technological University

This paper compares CQAs from two popular languages used on the internet, English and Chinese, on the basis of four dimensions, namely, answer quality, answer speed, corpus scope and interface usability. To enhance granularity, answers are compared separately in terms of their content quality, cogni...