Effect of superiors' emotional intelligence on subordinates' conflict management styles.

• Main Authors: Ho, Soon Wing., Yew, Chor Herng., Lau, Yin Mei.
• Other Authors: Tan, Joo Seng
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Management::Conflict management
• Online Access: http://hdl.handle.net/10356/8305
• Institution: Nanyang Technological University

This study tested the effect of superiors’ emotional intelligence (EQ) (high EQ vs low EQ) on subordinates’ conflict management styles. The implication of this study is to motivate superiors to improve on their EQ, and to encourage organizations to include EQ assessment in the recruitment of manager...