Consumer redress in Singapore
A research undertaken to assess level of awareness of avenues of consumer redress in Singapore,traits that differentiate a complainer from a Non-complainer and the prevailing complaining-handling system put in place by retailers.
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Main Authors: | Ang, Hui Yen, Chng, Yang Peng, Ter, Lena Phay Phay |
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Other Authors: | Gan, Pauline Lay Hong |
Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/8355 |
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Institution: | Nanyang Technological University |
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