Study of switching behavior among mobile services plans.
This project explores the reasons why customer churns in their mobile service plans in Singapore, by reviewing literature done on customer behavior.
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/8756 |
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| Institution: | Nanyang Technological University |