A study on the efficiency and service quality of Singaporean banks

To investigate if the efficiencies attained by Singaporean banks is matched by exellent service quality.

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Bibliographic Details
Main Authors: Cheong, Regina Geok Ping, Fam, Xianhui, Loh, Siang Tiong
Other Authors: Seet, Lip Chai
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8830
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Institution: Nanyang Technological University