A study on the efficiency and service quality of Singaporean banks
To investigate if the efficiencies attained by Singaporean banks is matched by exellent service quality.
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Main Authors: | Cheong, Regina Geok Ping, Fam, Xianhui, Loh, Siang Tiong |
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Other Authors: | Seet, Lip Chai |
Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/8830 |
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Institution: | Nanyang Technological University |
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